Terms and Conditions

Terms and Conditions for Bluebird Day Vacation Rentals  in Bend, Oregon

We are delighted to have you as our guests! Please take a moment to read the following Terms and Conditions agreement.  In placing a deposit to reserve any home with Bluebird Day Vacation Rentals, either by phone or online, you (the Guest) is agreeing to all of these terms, conditions and policies. 


Security Deposit and Damages


The Guest is responsible for any damage, loss, or breakage within the home or on the property above and beyond normal wear and tear, as well as the cost of excess cleaning, including the excess cleaning and draining of a hot tub. A refundable security deposit and an active credit card are required to book your reservation. The security deposit will be returned to you upon Check-out if all is left in accordance with this agreement.  Any damages, excess cleaning, etc. to the home or property that exceed the amount of the security deposit, will be charged to your credit card provided. You are responsible for updating any changes to expiring credit cards.


Payments


The reservation fee must be paid 30 days prior to your arrival date, and will be automatically charged to your credit card unless you notify us before hand of a check payment.


Payment is accepted by Master Card, Visa, and Discover.  You may also pay by personal check or electronic check. (US Banks only, please)  For electronic checks please enter the routing number of your bank, the number of your checking account, and the check number. To pay with a personal check, please send to BDVR PO Box 1734, Bend OR 97709.   A $50 fee will be charged for all returned checks.  Please be sure to notify our office if you would like to pay for your reservation by check.


Cancellations


A 30 day notice is required for cancellations, and all cancellations result in a $100 cancellation fee.  Cancellations MUST be made 30 days prior to your arrival date to ensure a full refund of the reservation fee.  For cancellations made less than 30 days before the arrival date, the following will apply:  We will make all efforts to re-rent the home, however, the amount for days that cannot be re-rented during your reservation will be withheld from your total amount + a $100 cancellation fee. 


Refunds will not be given for early departures. 

 

Check in and Check Out


Check-in is 3:00 pm.  Check-out is at 11:00 am.

We take pride in having our homes cleaned thoroughly between visits. No early check- ins please without prior consent.  Late check-outs of more than 15 minutes (unless previously arranged) will incur a rate of $20 per hour billed to your credit card.


Occupancy 


The Guest agrees to limit the number of occupants to the maximum occupancy of the specified property.  Should you exceed this number, you may be asked to vacate the home without a refund.

Please inform us of any visitors you may be having.  Homes may not be sublet. 


The Guest must be 25 years or older to book a reservation.


No Bachelor or Bachelorette parties, or other large parties, are permitted.


Absolutely NO SMOKING IN THE HOME OR ON THE PROPERTY!!!!! 


Evidence of smoking will result in the appropriate charges to pay for sanitizing, de-odorizing, and cleaning the effected areas. These charges will be automatically withheld from the security deposit. 


Pets


Absolutely NO PETS are allowed in the home or on the property without prior approval.  If you are staying in a PET FRIENDLY home, and your pet has been approved, you agree to the following guidelines:

Pets are NOT ALLOWED on the furniture or the beds.

Pets must not be left alone in the home unless in a crate or a porter.

 The Guest is responsible for cleaning up all pet refuse.  In the event that our    housekeeping staff does this after you leave, you will be billed at the rate of $50 per hour with a one hour minimum.  This will be charged to your credit card provided.

Respecting your Neighbors


Our vacation homes are located in Bends most desirable neighborhoods where many of us call home.  Please be respectful of your neighbors and keep your noise levels to an appropriate level.  Please wind down outside activities by 9 pm.  Park only in the designated parking spot, or directly in front of your home.  Be conscientious of others privacy when asking for directions or recommendations.


Home Supplies and Housekeeping


Your vacation home is supplied with clean linens, towels, toilet paper, paper towel, tissues, hand soap, body wash, hair dryers, and environmentally friendly cleaning supplies.  There are washers and dryers in each home for your use, an iron and ironing board, and fully equipped kitchens including spices and plenty of dinnerware, flatware, cookware, etc.


Help us to stay green by using the provided recycling bins. There is one for co-mingled items such as paper, paperboard (cereal boxes, etc.) cardboard, aluminum, tin cans,  and plastic.  There is a separate container for all glass.  Please rinse out your containers.  Bluebird Day offers full service garbage removal. We will come and put out the trashcans on the appropriate day. If you wish to not be disturbed, please put the trash cans out on the curb on the day of pick-up. This is clearly marked near the trash bins.


Full housekeeping service is available during your stay for an additional fee. Please inquire before your arrival to ensure availability of our cleaning staff.  


Check Out Procedure


Please place all dirty dishes in the dishwasher and start a load of dishes. 
Please start a load of towels in the washing machine.

Turn the thermostat to 55 degrees in the winter, and 75 degrees in the summer.

Check that all doors and windows are locked and return the keys to the lockbox.


Lost and Found


Bluebird Day Vacation Rentals nor the home owners are responsible for any personal items left in the home or on the property, including items lost or stolen.

Unclaimed items will be held for you for 30 days.  After 30 days, all left items are donated to the Bend Humane Society Thrift Shop.

We will be happy to ship retrieved items to you via COD for a $20 fee.


Release of Liability


Bluebird Day Vacation Rentals, the Bluebird Day Staff, and the Home Owners are in no way responsible for bodily harm or injuries that may occur while you are in the home or on the property.


Bluebird Day Vacation Rentals, the Bluebird Day Staff, and the Home Owners are in no way responsible for bodily harm or injuries that may occur in or near the Hot Tub. The Guest agrees to use of the Hot Tub at your own Risk.


Bluebird Day Vacation Rentals, the Bluebird Day staff, and the owners of the home are in no way responsible for bodily harm or injuries that may occur while using the bicycles. The Guest agrees to use the bicycles at your own risk. You are responsible for wearing your own helmets.


Violation of any federal, state or county laws as well as policies stated in this agreement are grounds for immediate eviction without refund. 


When you send an email to Bluebird Day Vacation Rentals or visit the web site, you are communicating with us electronically. You are consenting to receive communication from us in return, electronically. You agree that all agreements, notices, disclosure, and other communications that Bluebird Day Vacation Rentals provides to you electronically satisfy any legal requirement that such communication be in writing.